Delivery & Returns
UK Delivery
UK delivery is Royal Mail. Delivery is Free within the UK unless otherwise stated.
Overseas Delivery
We currently dispatch overseas for a standard charge of £5 per tee & £4 per bag. We are looking to expand our areas of dispatch.
Elsewhere, please contact us if you are overseas and would like to purchase from Store74.
Email: [email protected]
Subject to stock availability, we aim to print and dispatch Products ordered between 5-7 days.
Delivery dates are estimated and are not guaranteed, although we make every reasonable effort to deliver Products by any quoted delivery date.
You must return the Product(s) to us immediately at your own cost. You must take reasonable care to ensure that we receive the Product(s) and that they are not damaged in transit.
This does not affect your statutory rights in respect of defective Products.
When your order has been dispatched, you will receive an email confirmation.
If you are not at the delivery address and no one else is available, a card will be left informing you of how to arrange collection or redelivery of your order if available.
Do you deliver to my work address?
We can deliver to your place of employment but we need you to contact us by email immediately after your have made your transaction to supply us with the address for security purposes.
Has my order been dispatched?
As soon as your order is dispatched, you will be sent an email to confirm that it's on its way.
I have received a faulty item!
If you think the item you received is faulty, please contact our customer service team by email.
We will then advise on how to proceed with the return. Please include as many details as possible about the fault.
Due to technical processes used, it is imperative that each individual garment's washing instructions are adhered to exactly as stated on the care label. Each garment is wash-tested thoroughly and quality-checked on each production batch prior to leaving the supplier. We cannot accept returns that have been soiled, torn or damaged due to incorrect washing.
I have received an incorrect item in my order
If you have received an incorrect item in your order, please contact our customer service team email: [email protected]
We will then advise on how to proceed with the return. Please include as many details as possible about the error.
An item is missing from my order
Regrettably mistakes can happen. Sometimes we don't send everything you've ordered at the same time, so please first of all check your packing note or dispatch emails to see if any of your items will be arriving separately.
If the packing note states an item should be in your parcel but it is not, please contact our customer service team [email protected], who will try to rectify the mistake as quickly as possible.